OUR PROCESS
At Coastal Damage, we treat your issue as a priority. From the moment you call us, our team of specialists, will gather the details we need to get out to you as soon as possible to assess the damage in person. Each of our specialists are fully trained and insured to advise you immediately of next steps to fix that problem as fast as possible. Our first step is always, mitigation. What is water mitigation? This is the process of reducing, stopping and even preventing water damage. The key to restoration, is fast mitigation, the sooner you call us the quicker we can prevent further damage and treat any damage already done. Our certified technicians use professional-grade equipment, such as dehumidifiers>, air scrubbers, centrifugal fans, and water extractors to remove moisture and promote effective drying. Next, comes the restoration process, restoring your home back to its pre-water damage condition. Depending on the situation, water damage restoration may only involve minor repairs, such as replacing drywall or installing new carpet. Or it may entail more major repairs that our team of in-house general contractors are qualified and have extensive experience in addressing. Whatever the issue, our goal is the same to help you get back to normal as soon as possible.
Emergencies 24/7
At Coastal Damage, we treat your issue as a priority. From the moment you call us, our team of specialists, will gather the details we need to get out to you as soon as possible to assess the damage in person. Each of our specialists are fully trained and insured to advise you immediately of next steps to fix that problem as fast as possible.
Every situation is different but we follow a standard process with every one of our customers:
Stabilize
When we arrive, we’ll work to quickly stabilize the situation
Assistance
If it is worth your time to open up a claim, we will assist you with this process
Documentation
We document everything correctly to ensure that if there is a claim, you will have everything that you need
Client Testimonials
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Had a leak over my kitchen sink. I called Coastal Damage to take a look at it. They took care of everything from start to finish with insurance and now I have a beautiful new master bathroom. Highly recommend these professionals!
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These guys are incredible. My tenant blocked the main sewage line by flushing “disposable” wipes (DON’T DO THAT). This caused a backup of sewage into the showers and onto the floor in the 1/4 bath. They were onsite in less than 2 hours to start the cleanup process.
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So impressed with Coastal Damage. They were there to help within the hour of reaching out during our flood emergency and the equipment and crew are amazing and very knowledgeable about their work and getting a house dry and livable within a very short amount of time.
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Elias and his team did fantastic job! From the very beginning of the project till the end he was always available to answer our questions and communicate the progress. He listened to our concerns and addressed them to make sure the job was done the right way and to our satisfaction. We couldn't be happier with the quality of work and the end result.
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WHY TRUST COASTAL DAMAGE TO BE YOUR FIRST CALL FOR WATER DAMAGE RESTORATION?
Water damage is a stressful situation for anyone. When it happens, you want a company you can trust to help handle the entire situation and guide you through it efficiently and out on the other side. That’s exactly what we do. As an owner-operated company, we hold ourselves accountable to ensure that your expectations are met, and we resolve your issue in an expedited manner.